outlook express stuck message in outbox

Question from a client
I have a message stuck in my Outlook Express Outbox that freezes my machine when I click or right-click it. What can I do?

A. Outlook Express stores the contents of each folder (e.g, Inbox, Outbox) in a separate file. To work around this problem, you need to delete the file that is associated with the Outlook Express Outbox. Perform the following steps:

Close Outlook Express.
Start Windows Explorer (Start, Run, Explorer or Win+E).
Go to your profile area (e.g., C:\Documents and Settings\savillj\).
Within your profile, go to the folder Local Settings\Application Data\Identities\{[very long number]}\Microsoft\Outlook Express.
Find file Outbox.dbx and delete it.
Start Outlook Express (msimn.exe).
The system will create a new Outbox.dbx, and the Outbox will be empty.

In outlook you can use the outlook repair tool scanpst.exe do a search for the file
or find it under accessories - system tools